I offer a 14 days money-back guarantee. If you are not happy for any reason, the print can be returned within 14 days starting the day after the print has been received. I will refund your order once I receive the package.
If the print is damaged, I will send a replacement print free of charge. If that’s the case, please let me know immediately and include pictures of the damaged print and packaging. As soon as I have reviewed the damages, I will ask you to cut the print and limited edition certificate with scissors and send it back to me in an envelope (to prevent fraud)
In both cases the print should be sent to the following address, and you will be in charge of shipping costs.
Philipp Apler
Am Bruchfeld 8
06179 Teutschenthal
Sachsen-Anhalt, Germany
For further questions please get in touch via contact@monophil.com.
Last updated: November 27th 2020
